LGC Standards partnership with ATCC facilitates the distribution of ATCC cultures and bioproducts to life science researchers throughout Europe. Our specific aim is to ensure the very highest levels of customer service and LGC Promochem has invested significantly in material and human resources at its Laboratory in South West London. We now hold more than 1000 ATCC products as European stock. For locally held materials delivery times have been reduced to within 3-5 working days of order receipt and for non-stock items delivery time is usually within two weeks.

LGC Standards has established a network of European offices to facilitate and accelerate the ordering process. Both ATCC and LGC Standards are committed in providing customers with authentic research materials and standards in Europe through:

• Faster delivery of authentic ATCC cultures and bioproducts.
• Communication in same time zone and in native language for many customers.
• Easier payment in national currency or the Euro.
• Provision of local technical support.
• Expediting handling of paperwork related to import permits and special forms.
• No additional charges for order processing, duties and taxes.
• Lower shipping costs.
• Relevant and complementary internal scientific products and services (Pharmaceutical Reference Substances, Reference Materials, Chemical and Microbiological Analysis).

On behalf of LGC Standards European reference materials team we thank you for your continued support of our products and services. We look forward to the continued delivery of the highest levels of customer service to support your research programmes in the future.